Suppliers/Contractors of Goods and/or Services

If you are an Excluded CM&I contractor, please reach out to your supplier for information regarding TC Energy learning requirements.

On the day of your engagement you should have received an email from Workday with your LMS link and log in credentials. Your leader is also provided with an automated notification from Workday informing them that the login information has been sent. If you need this to be re-sent, please log a ticket Learning with our Service Desk.

1-888-546-3484 (Canada/US)

+525511002991 (Mexico)

If leaving a message, please indicate that credentials are required for compliance training and leave a valid email address and phone number to be reached at.

We recommend saving the Workday link as a favourite, as the main access point to Workday, and it will require entering username and password each time to be able to login.

If you have any additional learning inquiries, please email tce_learning@soadonefnet.com.

Under the Inter-Affiliate Codes there is no differentiation between employment classifications, therefore all active Company Personnel and Contractors, are required to complete this training.​

You have 30 days to complete the training from when you are activated in the system and annually thereafter.

This error happens if users try to open the course on their first day of work. The course is hosted on an external server and there is a one-day (24 hour) delay with the user data feed. Please wait and launch this course the next day and the issue should be resolved on your second day of work. 

To have the course automatically open, please ensure you have disengaged your pop-up blockers in the internet browser settings. 

Please adjust your screen resolution to ensure you can view and open all hotspots on the screen.  

To unlock the Knowledge Check tile, all other prior tiles must be completed. Once you have completed the Knowledge Check tile, don’t forget to also complete the Certification tile in order to receive completion credit for the course.

To unlock the Certification tile, all other tiles must be marked as “Complete”. If you have confirmed that all the tiles in the training are marked “Complete” and the Certification tile is still locked, please close out of the course and log back in. Don’t worry, your progress will be bookmarked.

Please ensure that you’ve completed all tiles in the training, including the Certification tile. If the Certification tile is marked as "Complete" and the system doesn't register the completion, please close out of the course and log back in. Don’t worry, your progress will be bookmarked.

For any questions that aren’t covered in the above FAQ, please contact TC Energy’s Service Desk.

1-888-546-3484 (Canada/U.S.)

+525511002991 (Mexico)

Please be as specific as possible so our Service Desk Analysts can triage your inquiry to the appropriate department.